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Privacy Notice

Important Message to All Our Customers effective April 1, 2009

Patients Medical Supplies LLC (PMS) Version 1.0 - April 1, 2009

Keeping your personal information confidential is a top priority for all Patients Medical Supplies employees. This Notice, which is required by state and federal law, explains our Privacy Policy.

We will safeguard, according to strict standards of security and confidentiality, nonpublic, personal information our customers or representatives of our customers share with us. "Nonpublic, personal information," for example, would include such information as your name, address, telephone number, social security number, date of birth, Website usage either online or on applications and other forms, and medical information. We will maintain safeguards, physical and electronic, to protect that information. We will conduct our business in a manner that keeps personal customer information secure.
We will limit the collection and use of customer information to the minimum we require to deliver superior service and to administer our business. We collect personal information about customers from the following sources:

  • From your inquiries to PMS via phone, facsimile, Email, mail courier, or our Website;
  • From your transactions with us, our web-affiliates or others; and
  • From your transactions with non-affiliated third parties.

It is our policy that only authorized Patients Medical Supplies employees who need to know your personal information will access and use it. Patients Medical Supplies may contact you regarding fund solicitation, sales, or product deliveries. Patients Medical Supplies workers who violate our Privacy Policies are subject to the disciplinary process.
It is our policy that we will not share personal customer information (either current or former customers), outside Patients Medical Supplies for any purpose other than to facilitate payment for services rendered either to the customers' insurance companies or to collection agencies, unless the disclosure has been authorized by the customer or is permitted or required by law.
Whenever we retain other organizations to provide support services on behalf of Patients Medical Supplies, we will require them to protect customers' personal information.
All unsolicited suggestions, ideas, information or other submissions that are disclosed or communicated to Patients Medical Supplies through the web site or via email shall become and remain the exclusive property of Patients Medical Supplies.
To help us keep your customer information up-to-date and accurate, please contact Patients Medical Supplies if there is any change in your personal information.
When necessary, we will review and revise our Privacy Policies to protect customer information.
You can decide if you want to limit how we share personal information about you with unaffiliated third parties. If you do not want us to share your personal information or you would like to amend your personal information, telephone us at 1-800-216-0618.
If you feel your privacy rights have been violated, call 1-866-282-0659.

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